Hospitality feedback software Collect feedback. Then do something useful with it.
Stars turns hospitality feedback into a recovery workflow instead of leaving managers with another dashboard to check.
Private feedback
QR and link-based guest feedback with optional visit context and contact details.
Operational recovery
Needs Attention, notes, replies, response timing and clear case history.
Return measurement
Unique one-time recovery offers let you distinguish “handled” from “came back”.
Why hospitality teams outgrow generic survey tools.
A survey tells you what somebody thought. A recovery system helps the team decide what to do next, contact the guest, control compensation and measure the outcome.
- Fast enough for service environments
- Location and visit context
- Private follow-up workflow
- Controlled compensation
- Recovery analytics
Recover the guest. Prove the return.
Your next unhappy guest is worth more than an apology.
Catch the issue, make it right and know whether the guest actually came back.