Restaurant feedback software Hear the problem before it becomes the whole story.
Use table or area context, service ratings and private follow-up to turn feedback into an operational recovery process.
Built around a real restaurant shift.
- Table / bar / terrace context
- Service, food and experience categories
- Needs Attention for low scores
- Manager notes and guest reply
- One-time voucher or discount
- Redemption and recovery tracking
“The useful question is not whether the guest complained. It is whether the team could win them back.”
Recover the guest. Prove the return.
Your next unhappy guest is worth more than an apology.
Catch the issue, make it right and know whether the guest actually came back.